System of record (SoR)
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What is System of record (SoR)?
A system of record (SoR) is the tool that is authoritative for a given piece of data: other sources take it from there rather than re-entering it.
Key points
For IT capacity, the SoR holds allocations, availability, and actual time. It avoids competing spreadsheets and contradictory numbers in committees.
Related terms
From definition to practice
Workload computes these metrics automatically from your allocations and timesheets.
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