Who needs capacity planning in an IT department?
Capacity planning concerns every role that decides or assigns time: the CIO and PMO to arbitrate the portfolio, the Resource Manager and Engineering Manager to assign people, finance to link capacity to budget, and the Scrum Master or RTE to plan iterations. Each page describes the challenges, indicators, and workflow suited to its role.
Capacity planning by role
Challenges, indicators, and a typical workflow for each role steering IT capacity.
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CIO
Know whether IT can absorb the portfolio, and prove it to the executive committee.
View roleIT PMO
Consolidate the workload of every project and prepare committees that decide.
View roleResource Manager
Assign the right skills to the right projects without overloading anyone.
View roleEngineering Manager
Make sustainable commitments and protect the team from overload.
View roleIT CFO / Finance
Link team workload to budget, showback, and capitalization.
View roleScrum Master / RTE
Plan sprints and Program Increments on the capacity actually available.
View roleExplore more
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